Table of contents - Special Issue: Advancing Service Supply Chains
Guest Editors: Ida Gremyr, Arni Halldorsson
Distributed manufacturing as an opportunity for service growth in logistics firms
Laura Purvis, Andrew Lahy, Robert Mason, Mike WilsonThe aim of the paper is to explore the changing role of a logistics service providers (LSPs) to better support their supply chain (SC) partners on their journey of advancing their…
Advancing the understanding of pharmaceutical supply chain resilience using complex adaptive system (CAS) theory
Emilia Vann Yaroson, Liz Breen, Jiachen Hou, Julie SowterThe purpose of this study was to advance the knowledge of pharmaceutical supply chain (PSC) resilience using complex adaptive system theory (CAS).
The manifestation of coordination failures in service triads
Jas Kalra, Michael Lewis, Jens K. RoehrichThis paper aims to investigate governance in service triads, specifically studying significant steering and connecting coordination failures, to reveal typically hidden…
Controlling and enabling practices to manage supply in online service triads
Robert van Kalsbeek, Manda Broekhuis, Kees Jan RoodbergenThe purpose of this paper is to understand which controlling and enabling practices are used, how the numerous supplying partners are managed and how positive network effects are…
Creating highly reliable health care organisations through reverse exchanges
Manisha Kumar, Nicholas Rich, Maneesh Kumar, Ying LiuThis paper aims to explore patient to care provider reverse exchanges to improve the care processes and service supply chain using an online feedback platform. This paper…
Relationship heterogeneity in Taiwanese maritime logistics service supply chains
Moses Shang-Min Lin, Andrew Potter, Stephen PettitWith the diverse, heterogeneous nature of relationships being a key characteristic of service supply chains, their management is an important area for consideration. This is…
Alignment capabilities of big data’s value creation in the context of service delivery processes
Morten Brinch, Jan Stentoft, Dag NäslundWhile big data creates business value, knowledge on how value is created remains limited and research is needed to discover big data’s value mechanism. The purpose of this paper…
Designing digital public service supply chains: four country-based cases in criminal justice
Aline Pietrix Seepma, Carolien de Blok, Dirk Pieter Van DonkMany countries aim to improve public services by use of information and communication technology (ICT) in public service supply chains. However, the literature does not address…
ISSN:
1359-8546Online date, start – end:
1996Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Beverly Wagner