Table of contents
Applying business disciplines to HR
Sara NolanRestructuring, streamlining, downsizing and redundancies have been commonplace in recent years as the corporates of the Western world gear up for a highly competitive, globalised…
Getting more bang for your buck
Jan HillsJan Hills, founder of the Hills Consultancy, discusses how HR can add value without breaking the bank.
The people skills behind the appraisal process
Terry GillenTerry Gillen, training specialist, argues that irrespective of how good performance‐appraisal processes are, their effectiveness is often restricted by two facts: managers’…
How to manage knowledge transfer
Simon JonesDeveloping, retaining and sharing knowledge effectively is a major challenge for all businesses. Ensuring that employees have access to the information they need has a critical…
Matthew Hartley, XL Capital
Matthew Hartley is HR development manager at XL Capital which employs 3600 people across 30 worldwide locations. He previously worked as an HR consultant at Ernst and Young.
Q: Why not get rid of the HR department?
Nick HolleyThe author has carried our research in HR leadership at Henley Management College in the UK and has been speaking to a number of HR headhunters. One of them made a telling…
E‐recruitment delivers return on investment for DML
Andy LeftleyAndy Leftley, recruitment manager at DML, discusses the company’s successful first step into e‐recruitment and the significant benefits that have been realised from its hiring…
Harnessing values to drive change at Scottish Widows
Jock EncombeJock Encombe of corporate psychologists YSC explains how Scottish Widows created a common language in which to express its corporate values and to help guide it through a period…
Celebrating success keeps team spirits high at UKFast.Net
June EvertonJulie Everton, HR manager at internet hosting company UKFast.Net, explains how the company’s focus on team building and recognition has allowed it to maintain service levels while…
Research and results: A look at current trends and data
Benefit programs letting employers and employees down, Personal goals more important than career considerations, China, India and Eastern Europe to top 2007 pay‐rise ladder…
Putting Lean HR into practice: Shifting the focus from cost reduction to operational excellence
Nicholas J. HigginsThe HR function is increasingly driven by effectiveness, efficiency and performance. This means taking a structured approach to HR operational excellence and applying business…
Innovapost bridges the competency gap: Helping employees understand and meet expectations
Brent Charland, Melanie LeclairThe creation of joint‐venture organization Innovapost involved the integration of strong and disparate corporate cultures. Brent Charland and Melanie Leclair from Innovapost’s HR…
The virtuous cycle of community involvement: How community involvement programs can help bridge the skills gap
Jared LarrabeeCommunity involvement programs are good news for businesses and for the communities in which they work. And, says Jared Larrabee, a senior consultant with client services firm…
Shared services the work for the business: Implementing shared service models that realize genuine business benefits
Allan Boroughs, Jane SaundersAllan Boroughs and Jane Saunders of Orion Partners use their experience of implementing shared service models to identify the critical factors for success and to highlight the…
The benefits of partnership for OD and HR: The changing roles of OD and HR create a new partnership dynamic
Fiona EllisAs HR becomes more strategic, there’s a potential overlap in roles and skill sets with organizational development. Rather than compete, Fiona Ellis, a director of the Bath…
ISSN:
1475-4398Online date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Javier Bajer
- Nicholas King