International Journal of Productivity and Performance Management: Volume 53 Issue 2
Table of contents
Productivity gains from flexible manufacturing: Experiences from India
Rakesh Narain, R.C. Yadav, Jiju AntonyOver the past two decades, interest in the use of flexible manufacturing as a competitive weapon has increased significantly. Globalization and liberalization have forced Indian…
Causal evidence on the “productivity paradox” and implications for managers
Constantino Mendes ReiThe relationship between Information and Communication Technology (ICT) and productivity has been widely discussed in the past two decades, but little understood. Since the early…
A SERVQUAL and QFD approach to total quality education: A student perspective
Sangeeta Sahney, D.K. Banwet, S. KarunesEducational institutions like other organizations are realizing the significance of customer‐centered philosophies and are turning to approaches such as total quality management…
ISSN:
1741-0401Renamed from:
Work StudyOnline date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Luisa Huatuco
- Dr Nicky Shaw