Strategic Outsourcing: An International Journal: Volume 1 Issue 1

Global outsourcing of back office services: lessons, trends, and enduring challenges

Mary C. Lacity, Leslie P. Willcocks, Joseph W. Rottman

To identify key lessons, trends and enduring challenges with global outsourcing of back office services.

Emerging shared service organizations and the service‐oriented enterprise : Critical management issues

Marijn Janssen, Anton Joha

Service‐orientation enables new organizational forms and organization initiate shared service centers (SSCs) to become shared service organizations (SSOs) or service‐oriented…

Printing industry offshoring: perspectives from US based printers

Sandra Rothenberg, Ron Hira, Zhi Tang

This paper aims to report on how US printers perceive offshoring trends in the printing industry, and explore how they are responding to its opportunities and challenges.

Offshore outsourcing of production: An exploratory study of process and effects in Danish companies

Dmitrij Slepniov, Brian Vejrum Waehrens

This paper is concerned with the realisation process of offshore outsourcing activities. The authors seek to understand the dynamic effects facing companies launching offshore…

Offshoring: secure or open to the praying mantis?

Beryl Burns

The purpose of this paper is to investigate and gain knowledge into the reasons why a UK‐based wholesaling company outsourced its information technology and call centre services…

It is good to be green: Environmentally friendly credentials are influencing business outsourcing decisions

Douglas Brown

This paper aims to discuss how the influence of consumer and investor opinions for green corporate accountability and the creation of new government regulations in favor of…

Special Issue on Managing supply chains in times of crisis

Rationale, vision and values