Table of contents
Total Quality Management in a College of Business: Operations and Administration
Charles F. Falk, Peggy D. Brewer, Virgil L. BrewerAlthough Total Quality Management (TQM) hasrecently become the often cited “panacea” for the ails of production and service industries, until recently, little thought seems to…
Purchase Involvement of New Car Buyers: A Descriptive Study
Joseph Abramson, Suzanne DesaiThe purchase of a new automobile is often cited as the quintessence of a high involvement purchase decision; the financial risks and personal relevance of the purchase dictate…
Conflict and Divided Loyalty: A Fundamental Leadership Dilemma
Lane TracyConflict is inherent and unavoidable in any organization, because the individuals who comprise its leadership face divided loyalties. They must make decisions for the…
Loyalty, Value Congruency,and Affective Organizational Commitment: An Empirical Study
Isaiah O. UgboroThis paper reports findings of a study designed to test a hypothesized relationship between generalized values of loyalty and duty; individual and organization value congruency;…
The Limited Liability Company: An Analysis
Wayne Wells, Gary YoshimotoIn recent years, businesses in many states have been given the opportunity to select a new form in which to conduct business called the limited liability company. This form…
Small Business Client Satisfaction with Outside Assistance
W. Calvin FieldsOutside consultants can improve the standing of small businesses but there are some problems associated with their use. Small business owners may perceive consultants as difficult…
Recent Developments in Per Capita Pricing in Discount Movie Theaters
Anthony J. GrecoIn the summer of 1989, Paramount Pictures began a per capita pricing policy for distribution of its films to discount theaters. This paper examines such proposed fees, including…
ISSN:
1935-5181Online date, start – end:
1986Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr David Burnie