ISSN: 1356-3289
Online from: 1996
Subject Area: Marketing
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| 1889698 | Why a concern for apologia and crisis communication? W. Timothy Coombs, Finn Frandsen, Sherry J. Holladay, Winni Johansen (pp. 337 - 349) Keywords: Corporate communications, Rhetoric Article type: General review Please login | Abstract & purchase [ HTML & PDF (85kb) ] | Reprints & permissions |
| 1889699 | Apologizing in a globalizing world: crisis communication and apologetic ethics Finn Frandsen, Winni Johansen (pp. 350 - 364) Keywords: Communication, Culture, Ethics, Globalization, Rhetoric Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (97kb) ] | Reprints & permissions |
| 1889700 | Character as defence: A study of Vattenfall's communication following an incident at the nuclear plant at Forsmark, Sweden Orla Vigsø, Maja von Stedingk Wigren (pp. 365 - 379) Keywords: Corporate communications, Nuclear reactors, Public relations, Sweden Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (96kb) ] | Reprints & permissions |
| 1889701 | Alitalia's crisis in the media – a situational analysis Stefania Romenti, Chiara Valentini (pp. 380 - 396) Keywords: Communication management, Corporate communications, Government policy, Italy, Public relations Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (108kb) ] | Reprints & permissions |
| 1889702 | Reinterpreting corporate apologia as self-discipline Nobuyuki Chikudate (pp. 397 - 409) Keywords: Corporate communications, Japan, Public relations Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (94kb) ] | Reprints & permissions |
| 1889703 | The acceptance of responsibility and expressions of regret in organizational apologies after a transgression Kristin M. Pace, Tomasz A. Fediuk, Isabel C. Botero (pp. 410 - 427) Keywords: Corporate communications, Corporate image, Corporate social responsibility Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (113kb) ] | Reprints & permissions |
| 1889704 | The role of emotions in crisis responses: Inaugural test of the integrated crisis mapping (ICM) model Yan Jin, Augustine Pang, Glen T. Cameron (pp. 428 - 452) Keywords: Communication management, Corporate communications, Emotional intelligence, Public relations, United States of America Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (146kb) ] | Reprints & permissions |
| 1889705 | Examining how image restoration strategy impacts perceptions of corporate social responsibility, organization-public relationships, and source credibility Michel M. Haigh, Pamela Brubaker (pp. 453 - 468) Keywords: Corporate image, Corporate social responsibility, Public relations Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (102kb) ] | Reprints & permissions |
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