http://www.emeraldinsight.com/1468-4527.htm Table of contents from the most recently published issue of Online Information Review Journal en-gb Fri, 14 Jun 2013 00:00:00 +0100 2012 Emerald Group Publishing Limited editorial@emeraldinsight.com support@emeraldinsight.com 60 http://www.emeraldinsight.com/common_assets/img/covers_journal/oircover.gif http://www.emeraldinsight.com/1468-4527.htm 120 157 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088554&show=abstract <strong>Abstract</strong><br /><br />Not available. Article literatinetwork@emeraldinsight.com (Gary Gorman) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088549&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - This study concentrates on the visual information of product description block in online auction page where is the only place seller can manipulate to influence bidders. This study examines the effects of photographs use, models use, and physical attractiveness of model on bidding behavior.<B>Design/methodology/approach</B> - This study builds a mock online auction websites to manipulate the picture use, model use, and physical attractiveness of model. Experiment recruits volunteers and randomly assigns each participant into one of four treatments. After experiencing the stimulus for 2 minutes, researchers ask participants to evaluate their bidding intention and write down the highest price they would bid.<B>Findings</B> - Results show that using a photograph to introduce the product acquires higher bidding intention and bidding amount than not using a photograph. In addition, Web page using physically attractive models in photographs acquires higher bidding intention and bidding price than Web page using physically unattractive models in photographs.<B>Originality/value</B> - This is study is unique in discussion the effect of visual content of product description block on online bidding behavior. Results of this study provide suggestions and a product information presentation strategy for online auction sellers. Article literatinetwork@emeraldinsight.com (Shao-Kang Lo, Yu-Ping Chiu, Ai-Yun Hsieh) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088561&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - Though not new to online gamers, griefing – an act of play intended to cause grief to game players – is fairly understudied in LIS scholarship. In this study we expand the inventory of griefing varieties, consider their deceptive elements and examine attitudes towards the phenomenon. <B>Design/methodology/approach</B> - We collected and content analyzed eighty (non-elicited) posts from the Something Awful forum thread and compared them to the results of ten (elicited) e-mail interviews. <B>Findings</B> - As a complex phenomenon, griefing has multiple interpretations and opposing attitudes. The thread results show that griefers, as perpetrators, have predominantly positive or neutral attitudes towards the act. About 15% of the examined griefers reportedly resort to deceptive techniques. More extravagant griefs that require verbal interactions in Player-versus-Player online games involve deception and often fall into two categories: scamming or greed play (prioritizing personal benefits). We found self-reported instances of deception by scheming, luring, entrapment, pretense and verbal concealment in griefing acts. The interview respondents, as predominantly victims of griefs, do not think of griefing (or may not be aware of it) as an act of deception and primarily associate it with harassment (inciting emotional reactions) or power imposition (exerting superiority). Casual griefing – refusing to comply with the rules for mere entertainment – stands out as another griefing variety.<B>Originality/value</B> - With the growth of popularity of video gaming, libraries are largely unaware of griefing and should be prepared to address harassment and deception in video game use policies for online gaming units or tournaments. Online gaming affords a unique opportunity to examine deception in computer-mediated human-to-human communication. The complexity of the phenomenon and associated opposing views are offered here to be weighted by the LIS scholars and professionals. Article literatinetwork@emeraldinsight.com (Victoria L. Rubin, Sarah C. Camm) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088539&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - This paper aims to offer insights into the usability, acceptance and limitations of e-readers with regard to the specific requirements of scholarly text work. To fit into the academic workflow non-linear reading, bookmarking, commenting, extracting text or the integration of non-textual elements must be supported.<B>Design/methodology/approach</B> - A group of social science students were questioned about their experiences with electronic publications for study purposes. This same group executed several text-related tasks with the digitized material presented to them in two different file formats on four different e-readers. Their performances were subsequently evaluated in detail. <B>Findings</B> - e-Publications have made advances in the academic world; however e-readers do not yet fit seamlessly into the established chain of scholarly text-processing focusing on how readers use material during and after reading. Our tests revealed major deficiencies in these techniques.<B>Research limitations/implications</B> - With a small number of participants (n=26) qualitative insights can be obtained, not representative results. Further testing with participants from various disciplines and of varying academic status is required to arrive at more broadly applicable results.<B>Practical implications</B> - Our test results help to optimize file conversion routines for scholarly texts.<B>Originality/value</B> - The usability test of e-readers in a scientific context aligns with both studies on the prevalence of e-books in the sciences and technical test reports of portable reading devices. Still, it takes a distinctive angle in focusing on the characteristics and procedures of textual work in the social sciences and measures the usability of e-readers and file-features against these standards. Article literatinetwork@emeraldinsight.com (Siegfried Schomisch, Maria Zens, Philipp Mayr) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088546&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - This work studies the possible influence of congruity on the way ad banners are watched and remembered in online newspapers.<B>Design/methodology/approach</B> - The effects of the thematic connection between banner subject and article content are examined at the level of gaze behavior using eye tracking technology, while questionnaires are exploited to assess both free and helped recall. Two "reading conditions" are also considered, namely "imposed" (where the tester has to read a specific article) and "free" (where the tester can choose the article’s topic from a set).<B>Findings</B> - Results indicate that congruity matters for the way banners are looked at, although it seems to have a limited influence on memory. Moreover, the reading condition is significant in a few cases.<B>Practical implications</B> - The design of ad banners for Web content is very critical, due to the so-called "banner blindness" phenomenon. At the same time, ad banners are crucial for online newspapers, which rely on them as the main source of revenues. Understanding the potential of congruity is therefore an essential point.<B>Originality/value</B> - Results from previous research on congruity between online content and ad banners are contrasting, and further investigations are necessary. Moreover, in the context of online newspapers congruity has been considered in extremely few cases and, to our knowledge, without using eye tracking technology. The outcomes of this study can be exploited to drive further research in the field. Article literatinetwork@emeraldinsight.com (Marco Porta, Alice Ravarelli, Francesco Spaghi) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088545&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - To investigate the factors those influence the willingness of the public to adopt online tax filing services.<B>Design/methodology/approach</B> - We conducted an online survey from which 400 valid questionnaires were recovered. The questionnaire data was used to research the degree of acceptance among Taiwanese taxpayers with regard to the online tax filing system. Respondents were classified into existing users (which were sub-categorized into early adopters and late adopters) and potential adopters.<B>Findings</B> - The results demonstrate that the perceived attributes of trialability and observability significantly influence the adoption intention of late adopters. However, these attributes did not have a significant influence on early adopters. Social norms and the perceived attributes of relative advantage, compatibility, and complexity significantly influence the adoption intention of current users. For potential adopters, only social norms had a significant effect on their intention to use the online tax filing system.<B>Practical implications</B> - This study recommends that a more convenient and user-friendly design for online tax filing processes would enhance the perception of the system and encourage taxpayers to continue or consider using this e-government service.<B>Originality/value</B> - While online tax filing systems are increasingly common e-government service, little is known about why people are willing to use it. This paper investigates the reasons by applying innovation diffusion theory, social cognitive theory, and contingency theory. The results could be applicable to other e-government services. Article literatinetwork@emeraldinsight.com (Shih-wu Liang, Hsi-Peng Lu) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088563&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - The purpose of this research is to examine the factors examining the determinants of users’ m-commerce usage activities.<B>Design/methodology/approach</B> - Data was collected from 402 users in Malaysia, and structural equation modeling analysis was employed to test the research model.<B>Findings</B> - The results showed that different demographic, motivation and security perceptions variables have different relationships with the types of m-commerce usage activities. <B>Practical implications</B> - The results from this study will be useful for m-commerce companies in formulating appropriate marketing strategies, as well as developing appropriate applications that will attract more consumers. <B>Originality/value</B> - Although past literatures have focused on technological aspects of m-commerce, few studies have examined the applications and strategies of m-commerce. Furthermore, most studies on m-commerce adoptions have focused on the relationships between technology adoption factors and behavioral intentions of users. There are few studies which have investigated on the actual m-commerce usage activities of users. Article literatinetwork@emeraldinsight.com (Felix T.S. Chan, Alain Yee-Loong Chong) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088550&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - Grieving resulting from death is a painful process and individuals invariably seek support to help them through this difficult period. In this study, we investigate the role microblogs play in providing social support following the death of a public figure, Michael Jackson, "the King of Pop".<B>Design/methodology/approach</B> - 50000 tweets from the first 12 days after Jackson’s death were harvested from Twitter. A content analysis using a coding instrument characterizing a set of social support categories was conducted. Categories not related to social support were also inductively constructed and applied to the tweets.<B>Findings</B> - Twitter was primarily used for providing informational support, followed by emotional support. Surprisingly, categories not normally associated with grieving, such as spreading of rumors, expressions of hatred, and spam, also occupied a large proportion of tweets.<B>Practical implications</B> - Results suggest that microblogging has the potential to facilitate the grieving process and in some aspects of social support. However, information quality could be an issue that calls for better information management tools.<B>Originality/value</B> - There has been little work done in examining microblogs as platforms for grieving in general, and more specifically, for providing social support during bereavement. The present research is timely as we seek to understand the role microblogs play in the grieving process. Article literatinetwork@emeraldinsight.com (Chei Sian Lee, Dion Goh) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088555&show=abstract <strong>Abstract</strong><br /><br />Not available. Article literatinetwork@emeraldinsight.com (Gary Gorman) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088548&show=abstract <strong>Abstract</strong><br /><br />Not available. Article literatinetwork@emeraldinsight.com (Gary Gorman) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088538&show=abstract <strong>Abstract</strong><br /><br />Not available. Article literatinetwork@emeraldinsight.com (Gary Gorman) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088568&show=abstract <strong>Abstract</strong><br /><br />Not available. Article literatinetwork@emeraldinsight.com (Gary Gorman) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088540&show=abstract <strong>Abstract</strong><br /><br />Not available. Article literatinetwork@emeraldinsight.com (Gary Gorman) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088557&show=abstract <strong>Abstract</strong><br /><br />Not available. Article literatinetwork@emeraldinsight.com (Gary Gorman) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088569&show=abstract <strong>Abstract</strong><br /><br />Not available. Article literatinetwork@emeraldinsight.com (Gary Gorman) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088567&show=abstract <strong>Abstract</strong><br /><br />Not available. Article literatinetwork@emeraldinsight.com (Gary Gorman) Fri, 14 Jun 2013 00:00:00 +0100 http://www.emeraldinsight.com/journals.htm?issn=1468-4527&volume=37&issue=3&articleid=17088537&show=abstract <strong>Abstract</strong><br /><br />Not available. Article literatinetwork@emeraldinsight.com (Gary Gorman) Fri, 14 Jun 2013 00:00:00 +0100