Volume 15 number 2
Dynamic outsourcing through process modularization
Lifang Wu and Daewoo Park
Volume 15 number 6
An integrated model for business process measurement
Vincent C. Yen
Volume 15 number 1
A cause-effect-cause model for sustaining cross-functional integration
Charles R. Emery
Volume 15 number 3
Process-centric business intelligence
Tobias Bucher, Anke Gericke and Stefan Sigg