Volume 20 number 5
Evaluation of customer satisfaction for PSS design
Koji Kimita, Yoshiki Shimomura and Tamio Arai
Volume 20 number 2
Weak links in the supply chain: measuring fragility and sustainability
Peter W. Stonebraker, Joel Goldhar and George Nassos
Volume 20 number 5
Product design for product/service systems: Design experiences from Swedish industry
Erik Sundin, Mattias Lindahl and Winifred Ijomah
Volume 20 number 7
An empirical study of green supply chain management practices amongst UK manufacturers
Diane Holt and Abby Ghobadian
Dr Doug Love