Volume 17 number 4
Integration of supply chain IT and lean practices for mass customization: Benchmarking of product and service focused manufacturers
Paul C. Hong, David D. Dobrzykowski, Mark A. Vonderembse
Volume 17 number 5
An empirical study of total quality management in engineering educational institutions of India: Perspective of management
Begum Sayeda, Chandrasekharan Rajendran and Prakash Sai Lokachari
Volume 17 number 2
Mitigating resisting forces to achieve the collaboration-enabled supply chain
Stanley E. Fawcett, Gregory M. Magnan and Amydee M. Fawcett
Volume 17 number 5
Benchmarking the service quality of ocean container carriers using AHP
Vanumamalai Kannan