PERFORMANCE APPRAISAL FOR NON‐MANAGEMENT STAFF: SUCCESSFULLY DEVELOPING AND IMPLEMENTING A SYSTEM

Abstract

Details the successful performance appraisal system implemented at Nuffield Hospitals for non‐management staff. Discusses the way that the three main barriers to successful appraisal have been overcome. The six basic principles of the Nuffield approach are described. The importance of the attitude survey and interviews is emphasised, which is reflected in the training given to managers and supervisors.

Citation

Wilson, J. (1991), "PERFORMANCE APPRAISAL FOR NON‐MANAGEMENT STAFF: SUCCESSFULLY DEVELOPING AND IMPLEMENTING A SYSTEM", Industrial and Commercial Training, Vol. 23 No. 4. https://doi.org/10.1108/00197859110002584