On the desirableness of personal relations between librarians and readers: the past and future of reference service
David Tyckoson
(David Tyckoson is Head of Reference at Henry Madden Library, California State University, Fresno, California, USA.)
4573
Abstract
Presents a strong argument that the future of reference is part of an evolutionary process and that, by understanding the relationship of reference service to the library and of the library to its community, one can better understand how those relationships will evolve in the future. Notes that the four functions for reference librarians, as defined by Samuel Swett Green in 1876, remain the core of reference service today.
Keywords
Citation
Tyckoson, D. (2003), "On the desirableness of personal relations between librarians and readers: the past and future of reference service", Reference Services Review, Vol. 31 No. 1, pp. 12-16. https://doi.org/10.1108/00907320310460834
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited