Rethinking the library for the international student community

Abstract

Purpose

The purpose of this paper is to report on a study conducted about international students’ use of academic libraries at three campuses: a medium‐sized private institution, a state university, and a small private school. In light of a growing number of international students on US campuses, the paper has questions about why they do or do not visit the library, their use of media, and their preferred information and communication resources. The study offers suggestions for ways to make the library more central to the students' experiences.

Design/methodology/approach

The investigators collected data from a review of relevant literature, an analysis of academic library web sites that offer information for international students, a poll of listservs, surveys of students, and focus groups. The information was analyzed for themes or trends that could influence the provision of services.

Findings

International students are an underserved population who use the library primarily as a place for study. Academic librarians can take simple, practical steps to encourage this group of students to use all library resources and services.

Originality/value

This study compiles information from published and electronic sources, as well as surveys and focus groups. Rather than make assumptions about library use by international students, this study obtains first‐hand information by asking the students themselves.

Citation

Knight, L., Hight, M. and Polfer, L. (2010), "Rethinking the library for the international student community", Reference Services Review, Vol. 38 No. 4, pp. 581-605. https://doi.org/10.1108/00907321011090746