Global business process re‐engineering: a system dynamics‐based approach
International Journal of Operations & Production Management
ISSN: 0144-3577
Article publication date: 1 September 1998
Abstract
This paper presents a structured approach for business process re‐engineering (BPR) in a large (global) corporation. The paper defines BPR, explores the principles and assumptions behind re‐engineering, and looks for common factors behind its successes or failures. In order to overcome the potential failures, we propose to view a global business as a system and use the system dynamics methodology in conjunction with analytic network process. This approach will enable corporations to understand the relationships among the components of a global business and link different sub‐systems properly when a re‐engineering process is taking place. The purpose of this approach is to increase the effectiveness of the re‐engineering process.
Keywords
Citation
Ashayeri, J., Keij, R. and Bröker, A. (1998), "Global business process re‐engineering: a system dynamics‐based approach", International Journal of Operations & Production Management, Vol. 18 No. 9/10, pp. 817-831. https://doi.org/10.1108/01443579810225478
Publisher
:MCB UP Ltd
Copyright © 1998, MCB UP Limited