How to conduct mediation effectively

Abstract

Covers the meaning of mediation, the role of the mediator, and the mediation process. Outlines the framework for discussion with reference to the mediator’s role. Concludes that it is necessary to focus on common ground and not the differences.

Citation

Gaitan, R. and Kleiner, B.H. (1999), "How to conduct mediation effectively", Equal Opportunities International, Vol. 18 No. 5/6, pp. 69-73. https://doi.org/10.1108/02610159910786014