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Achieving best value from information systems: a case study of information systems analysis for a local authority property department

Chris Garbett (Chris Garbett is a Course leader for the MSc in Facilities Management, Leeds Metropolitan University and has been a property systems consultant since 1989. He has written many articles on information management and writes the IT column for The Valuer. He is a member of the RICS Information Management Panel and IT adviser to ISVA)
Frank Baldwin (Frank Baldwin was educated at Sheffield University, Sandhurst, and Warwick Business School. He has extensive management consultancy experience, and is an Associate Member of the Institute of Management Consultants. He is the founder and editor of Property Systems Review, and a partner in Troy Associates)

Facilities

ISSN: 0263-2772

Article publication date: 1 July 1999

803

Abstract

This paper is a case study methodology which was developed to investigate the overall information management within a local authority land and buildings department. Areas of concern are highlighted and consequences of inaction discussed. Alternatives and recommendations are provided with the aim of developing techniques for quantifying aspects of information management. The methodologies employed for functional analysis, the phases of the study, key deliverables and techniques for quantifying the costs and benefits of adopting an information management strategy are also discussed.

Keywords

Citation

Garbett, C. and Baldwin, F. (1999), "Achieving best value from information systems: a case study of information systems analysis for a local authority property department", Facilities, Vol. 17 No. 7/8, pp. 222-229. https://doi.org/10.1108/02632779910270168

Publisher

:

MCB UP Ltd

Copyright © 1999, MCB UP Limited

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