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From TQM to learning organisation: Another way for quality management in educational institutions

Victoria Konidari (University of Provence, Lambesc, France)
Yvan Abernot (University of Provence, Lambesc, France)

International Journal of Quality & Reliability Management

ISSN: 0265-671X

Article publication date: 1 January 2006

3878

Abstract

Purpose

The purpose of this paper is to present the influence of school management from movements coming from the world of industry and business, and the transition from the TQM movement to the one of organisational learning.

Design/methodology/approach

The paper presents the findings of an exploratory research carried out in Greece, in order to detect both teachers' attitudes and the existence of the elements that could permit organisational learning. Finally, it proposes a framework of organisational learning in education based both on the creation of teachers' professional communities and on an organisational model composed by elements able to guarantee the institution's learning, feedback, development and evolution.

Findings

The paper insists on the need for a teacher‐led approach for school's transformation in a learning organisation.

Originality/value

The paper proposes a new concept of organisational learning based on a teacher‐led approach.

Keywords

Citation

Konidari, V. and Abernot, Y. (2006), "From TQM to learning organisation: Another way for quality management in educational institutions", International Journal of Quality & Reliability Management, Vol. 23 No. 1, pp. 8-26. https://doi.org/10.1108/02656710610637523

Publisher

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Emerald Group Publishing Limited

Copyright © 2006, Emerald Group Publishing Limited

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