The Stages of Quality Management Evolution in the Pacific Rim

Abstract

The most important issue facing manufacturers is maintaining the improving product quality, since quality is related to long‐term competitiveness as measured by market share and profitability. Firms are implementing many different quality programmes to improve quality. Many times these programmes are not focused on what can be accomplished, since each company is at different stages in its quality development. Examines these development stages of quality management, so that manufacturers can estimate the quality development stage. After evaluating their quality stage manufacturing firms can improve quality systematically, by concentrating on those programmes that best suit their development.

Citation

Wacker, J.G. and Sheu, C. (1994), "The Stages of Quality Management Evolution in the Pacific Rim", International Journal of Quality & Reliability Management, Vol. 11 No. 7, pp. 38-50. https://doi.org/10.1108/02656719410739019