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Resolving conflict with humor in a diversity context

Wanda J. Smith (Pamplin College of Business, Virginia Polytechnic Institute and State University, Blacksburg, Virginia, USA)
K. Vernard Harrington (AIS University Computing Support, Virginia Polytechnic Institute and State University, Blacksburg, Virginia, USA, and)
Christopher P. Neck (Pamplin College of Business, Virginia Polytechnic Institute and State University, Blacksburg, Virginia, USA)

Journal of Managerial Psychology

ISSN: 0268-3946

Article publication date: 1 September 2000

6885

Abstract

Examines how humor is related to alternative conflict resolution strategies. It also seeks to advance understanding further by examining how respondents’ group membership (race and gender) and demographic similarity with the conflict party influence the use of humor. Significant main effects and interactions were found. In short, the results suggest that humor is related to different types of conflict management strategies and that diversity factors tend to moderate this relationship.

Keywords

Citation

Smith, W.J., Vernard Harrington, K. and Neck, C.P. (2000), "Resolving conflict with humor in a diversity context", Journal of Managerial Psychology, Vol. 15 No. 6, pp. 606-625. https://doi.org/10.1108/02683940010346743

Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited

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