Antecedents to boundary‐spanner perceived organizational support

Abstract

Owing to their growing numbers and importance, both managers and researchers are increasingly concerned with the work experiences of boundary‐spanning employees. Employee perceptions of organizational support (POS) may be particularly relevant to this crucial employee group. Thus reports a study of the relations between two individual‐level and two organizational‐level antecedents to boundary‐spanner POS. The results indicate that employee gender, amount of formal organizational recognition received, and the quality of task‐related training are associated with POS. However, type of employee pay plan is not. Concludes with a discussion of these findings and their implications for effectively managing boundary‐spanning employee POS.

Citation

Johlke, M.C., Stamper, C.L. and Shoemaker, M.E. (2002), "Antecedents to boundary‐spanner perceived organizational support", Journal of Managerial Psychology, Vol. 17 No. 2, pp. 116-128. https://doi.org/10.1108/02683940210417049