TQM Implementation

Abstract

A self‐assessment of TQM applications at Super‐conducting Super Collider Laboratory in Dallas, Texas, USA. This was conducted using Thomas Gilbert′s model for asking the requisite questions, from September 1991‐93. Shows that although many TQM applications fail, some are successful. Reviews what fostered success and what improvements are needed.

Citation

Holder, T. and Walker, L. (1993), "TQM Implementation", Journal of European Industrial Training, Vol. 17 No. 7. https://doi.org/10.1108/03090599310042492