“Face work”: a new role for the next generation of library‐based information technology centers

Abstract

Library technology centers have commonly received attention as locations with high‐end equipment and sophisticated software. However, the mere availability of resources is not sufficient to attract and build community with faculty who are not already committed to experimentation with technology. This article discusses the need for individualized interaction to build trust and social cohesion between faculty and library staff as a necessary part of promoting the dissemination of technology in a university setting.

Citation

Hughes, C.A. (1998), "“Face work”: a new role for the next generation of library‐based information technology centers", Library Hi Tech, Vol. 16 No. 3/4, pp. 27-35. https://doi.org/10.1108/07378839810305792