A weighted decision matrix for outsourcing library services

Abstract

A study, funded by Resource: The Council for Museums, Archives and Libraries, was undertaken in 2000‐2001 to give an up‐to‐date view of the current experience of outsourcing and externalization in libraries, museums and archives. Case studies of purchasers recognized as pioneers in the field, and of providers, were undertaken. As a result, this weighted decision matrix was developed as a tool for judging the suitability of library services for outsourcing. Illustrations of potential uses are given.

Citation

Ball, D. (2003), "A weighted decision matrix for outsourcing library services", The Bottom Line, Vol. 16 No. 1, pp. 25-30. https://doi.org/10.1108/08880450310464036