Patients’ satisfaction with nursing care in Jordan

Abstract

This exploratory study investigated patients’ satisfaction with nursing care at a major teaching hospital in Jordan. A total of 266 in‐patients participated in the study. Patients were recruited from the medical, surgical, and gynecological wards. Pearson correlation, one‐way analysis of variance, and logistic regression analyses were used. The findings showed that patients in surgical wards had lower levels of satisfaction than patients in medical or gynecological wards. Gender, educational level, and having other diseases were significant predictors for patients’ satisfaction with nursing care. Methodological challenges, implications to nursing practice, and recommendations to nursing research are discussed.

Citation

Alasad, J.A. and Ahmad, M.M. (2003), "Patients’ satisfaction with nursing care in Jordan", International Journal of Health Care Quality Assurance, Vol. 16 No. 6, pp. 279-285. https://doi.org/10.1108/09526860310495660