Achieving effective service‐contracting results: the process is the key to success
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Article publication date: 1 June 1996
Abstract
Focuses on the contract process as a source of information for managers seeking to contract more effectively. Draws on the findings of a multiple‐case comparative study undertaken to understand service‐contracting processes and the factors that influence them. Offers specific ideas for ways to manage contracting processes more effectively. Includes case examples to clarify the points raised.
Keywords
Citation
Heinbuch, S.E. (1996), "Achieving effective service‐contracting results: the process is the key to success", International Journal of Health Care Quality Assurance, Vol. 9 No. 3, pp. 32-40. https://doi.org/10.1108/09526869610117757
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited