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From government to e‐government: a transition model

Robert M. Davison (Department of Information Systems, City University of Hong Kong, Kowloon, Hong Kong)
Christian Wagner (Department of Information Systems, City University of Hong Kong, Kowloon, Hong Kong)
Louis C.K. Ma (Department of Information Systems, City University of Hong Kong, Kowloon, Hong Kong)

Information Technology & People

ISSN: 0959-3845

Article publication date: 1 September 2005

11799

Abstract

Purpose

To develop a model that can explain the “government to e‐government” transition process.

Design/methodology/approach

Reviews the literature on and practice of e‐government, as well as the related literature of strategic alignment and maturity models for technology adoption. Offers evidence for the model's validity through case‐type material from the web sites of e‐governments worldwide.

Findings

Six transition paths can be identified, four of which are more likely to result in effective e‐government transition.

Research limitations/implications

Further work is needed to test the validity of the model. This could involve historical and longitudinal studies of the government to e‐government transition process in different governments around the world.

Practical implications

The transition model should be of value to e‐government strategic planners who are seeking possible transition paths towards the effective development of e‐government.

Originality/value

The paper tackles the little investigated topic of the transition process through which governments must go as they shift from traditional government to e‐government.

Keywords

Citation

Davison, R.M., Wagner, C. and Ma, L.C.K. (2005), "From government to e‐government: a transition model", Information Technology & People, Vol. 18 No. 3, pp. 280-299. https://doi.org/10.1108/09593840510615888

Publisher

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Emerald Group Publishing Limited

Copyright © 2005, Emerald Group Publishing Limited

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