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Menu design: can menus sell

John T. Bowen (Director of Graduate Programs and Research and Associate Professor of Hospitality Marketing at the William F. Harrah College of Hotel Administration at The University of Nevada, Las Vegas, USA.)
Anne J. Morris (Received her Master of Hospitality Management degree from the University of Houston, Texas, USA.)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 1 July 1995

13572

Abstract

Objectives of a menu include communication of the products available for sale, providing tangible evidence and selling. Managers must consider all these elements when they create a new menu. Focuses on menus as a sales tool in a full‐service restaurant. Describes an experiment to investigate the effectiveness of using menu design techniques to sell a specific menu item. Presents the experiment′s results and four propositions that relate to the effectiveness of the menu as a selling tool.

Keywords

Citation

Bowen, J.T. and Morris, A.J. (1995), "Menu design: can menus sell", International Journal of Contemporary Hospitality Management, Vol. 7 No. 4, pp. 4-9. https://doi.org/10.1108/09596119510091699

Publisher

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MCB UP Ltd

Copyright © 1995, MCB UP Limited

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