Assessing information needs and external change
International Journal of Contemporary Hospitality Management
ISSN: 0959-6119
Article publication date: 1 December 1997
Abstract
The managerial activity of learning about events and trends in the organization’s environment is known as environmental scanning. This process differs from industry or competitor analysis in two main respects: it is broad in scope and future‐directed. Assesses the extent to which information needs are currently met by scanning activities and profiles the “top 30” hospitality industry issues as reflected by UK‐based and North American hospitality management journals. Concludes with a priority ranking of the “top 30” issues assigned by UK hotel general managers and summary comments from this group on the implications for organizational learning.
Keywords
Citation
Teare, R. (1997), "Assessing information needs and external change", International Journal of Contemporary Hospitality Management, Vol. 9 No. 7, pp. 274-284. https://doi.org/10.1108/09596119710190868
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited