Confidence to Cope

Abstract

The Suzy Lamplugh Trust was set up after the headlined disappearance of a young estate agent, the author of the article and founder of the trust is Suzy Lamplugh′s mother. Aggression and violence in the workplace are discussed; women are seen not to be the risk factor of popular myth. Violence at work is a people problem. The Trust′s work includes research, publicity and the organisation of workplace training. The core of training is twofold: psychological (dealing with anxiety, attitudes and assertiveness) and practical (dealing with avoidance, anticipation and appropriate physical control of aggressors).

Citation

Lamplugh, D. (1989), "Confidence to Cope", Women in Management Review, Vol. 4 No. 4. https://doi.org/10.1108/09649428910131959