360‐degree appraisals are now a classic: Good preparation and execution are the keys to success

Abstract

Purpose

This paper aims to examine why 360‐degree feedback, which fell out of favor for a while, is now back in vogue.

Design/methodology/approach

The paper puts forward some of the weaknesses of 360‐degree feedback as it used to be practiced, and defines a five‐step process to ensuring most effective use of the tool.

Findings

The paper highlights the importance of defining the purpose of 360‐degree feedback, preparing the ground, and agreeing how the survey will be run and the results delivered.

Practical implications

The paper contends that the feedback collected is both fair and constructive.

Originality/value

The paper provides a five‐step process to implementing 360‐degree feedback properly.

Citation

Newbold, C. (2008), "360‐degree appraisals are now a classic: Good preparation and execution are the keys to success", Human Resource Management International Digest, Vol. 16 No. 2, pp. 38-40. https://doi.org/10.1108/09670730810860753