Corporate intranets place information on the dashboard: Big‐picture feedback puts HR in the driving seat

Abstract

Purpose

Discusses how to use an intranet to gain a true picture about what is going on in an organization.

Design/methodology/approach

Details the rise of internet technology, examines its applications in human‐resource management and considers practical examples from Hewlett‐Packard, Claremont Technology, Xantera Parks and Resorts, KeyCorp, Sandia National Labs, Cisco Systems, JC Penney, TeamScape, Middlesex Health System and MindSpring Enterprises.

Findings

Describes how intranets can be used to continually provide real‐time feedback on what is going on with an individual's or group's performance and make it possible to give feedback in a matter of minutes, not weeks.

Practical implications

Explains how intranets can be used to improve the overall management process and to facilitate collaboration among widely dispersed work groups.

Social implications

Describes a tool which, by improving the performance of individuals and organizations, can ultimately benefit society as a whole.

Originality/value

Gives numerous case examples of the successful use of intranet technology in organizations.

Citation

Denton, D.K. (2012), "Corporate intranets place information on the dashboard: Big‐picture feedback puts HR in the driving seat", Human Resource Management International Digest, Vol. 20 No. 4, pp. 31-35. https://doi.org/10.1108/09670731211233348