Relationship of organization citizenship behavior and objective productivity to managerial evaluations of performance in India
International Journal of Commerce and Management
ISSN: 1056-9219
Article publication date: 30 November 2005
Abstract
This paper replicates with a unionized, Indian sample, the well‐established finding that managerial evaluations of employee performance are affected by both objective productivity and organizational citizenship behavior. Data from the managers of 104 Indian pharmaceutical sales representatives and company records replicated the findings of previous research. While objective productivity alone accounted for 9 percent of the variance in subjective performance, objective productivity and organizational citizenship behavior together accounted for 41 percent of the variance. Implications of the findings for future research and managerial practice are discussed.
Keywords
Citation
Moideenkutty, U., Blau, G., Kumar, R. and Nalakath, A. (2005), "Relationship of organization citizenship behavior and objective productivity to managerial evaluations of performance in India", International Journal of Commerce and Management, Vol. 15 No. 3/4, pp. 221-229. https://doi.org/10.1108/10569210580000198
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited