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Interview with David Norton

Interview by
Kim Foster (Dr Norton is President of Palladium Group, Inc. and is co‐founder of the Balanced Scorecard Collaborative, a Palladium company. Managing Business Excellence recently met with Dr David P. Norton at the 2006 Balanced Scorecard European Summit to discuss the future of the Balanced Scorecard in their new book, Alignment: Using the Balanced Scorecard to Create Corporate Synergies (Harvard Business School Publishing, Boston, 2006). It is the fourth book that Dr Norton and Dr Robert Kaplan have worked on together.)

Measuring Business Excellence

ISSN: 1368-3047

Article publication date: 1 October 2006

1053

Abstract

Purpose

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To explore some of the theories presented in the latest Kaplan and Norton book Alignment: Using the Balanced Scorecard to Create Corporate Synergies.

Design/methodology/approach

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This interview and transcript is prepared by an independent writer.

Findings

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Presents David Norton's views on the balanced scorecard, the hall of fame, strategy and his academic life.

Practical implications

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Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Originality/value

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This is an independent interview which provides strategic insights into some of the theories of Kaplan & Norton's work on the balanced scorecard.

Keywords

Citation

Foster, K. (2006), "Interview with David Norton", Measuring Business Excellence, Vol. 10 No. 4, pp. 102-105. https://doi.org/10.1108/13683040610719308

Publisher

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Emerald Group Publishing Limited

Copyright © 2006, Emerald Group Publishing Limited

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