HR metrics: Answering the right questions

Abstract

Those working in HR ‐ and in other functions ‐ have many questions around the area of HR measurement. What should be measured? How should it be measured? Too often, focus is placed on answering the wrong questions. Are these truly the elements that make a difference to the business or just the ones that are easiest to measure?

Citation

Salkey, J. (2005), "HR metrics: Answering the right questions", Strategic HR Review, Vol. 5 No. 1, pp. 2-2. https://doi.org/10.1108/14754390580000836