Innovapost bridges the competency gap: Helping employees understand and meet expectations

Abstract

The creation of joint‐venture organization Innovapost involved the integration of strong and disparate corporate cultures. Brent Charland and Melanie Leclair from Innovapost’s HR department explain how the company’s Professional Development Series helped employees to understand and meet the expectations of the new organizational strategy and structure.

Citation

Charland, B. and Leclair, M. (2007), "Innovapost bridges the competency gap: Helping employees understand and meet expectations", Strategic HR Review, Vol. 6 No. 4, pp. 20-23. https://doi.org/10.1108/14754390980000982