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Impact of trust in virtual project teams: structural equation modelling approach

Sukhwant Kaur Sagar (Faculty of Science, Engineering and Information Technology, Durham College, Oshawa, Canada)
Olugbenga Timo Oladinrin (Department of Built Environment, School of Art, Design and Architecture, University of Plymouth, Plymouth, UK)
Mohammed Arif (School of Computing, Engineering and Mathematics, University of Brighton, Brighton, UK)
Amit Kaushik (Department of Architecture and Built Environment, Northumbria University, Newcastle upon Tyne, UK, and)
Rubina Islam (University College of Estate Management, Reading, UK)

Construction Innovation

ISSN: 1471-4175

Article publication date: 22 August 2023

101

Abstract

Purpose

This study aims to focus on model development to analyse key factors affecting trust in virtual project teams (VPTs).

Design/methodology/approach

A questionnaire survey was conducted on construction professionals participating in virtual teams. Structural equation modelling technique was performed to establish the effect of relevant factors on trust-building in VPTs.

Findings

Team performance is highly affected by the trust among the team members. Trust building can be enhanced by improving the quality of team communication, organisation culture, team bonding and team members’ characteristics.

Originality/value

The model developed in this study would benefit team productivity and team members’ learning in VPTs.

Keywords

Citation

Sagar, S.K., Oladinrin, O.T., Arif, M., Kaushik, A. and Islam, R. (2023), "Impact of trust in virtual project teams: structural equation modelling approach", Construction Innovation, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/CI-03-2023-0039

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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