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Will my own perception be enough? A multilevel investigation of workplace ostracism on employee voice

Wen Wu (Beijing Jiaotong University, Beijing, China)
Haihua (Jason) Wang (Shanxi Normal University, Linfen, China)
Lu Lu (Renmin University of China, Beijing, China)

Chinese Management Studies

ISSN: 1750-614X

Article publication date: 9 February 2018

Issue publication date: 22 March 2018

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Abstract

Purpose

The purpose of this paper is to fill important gaps by using the belongingness theory and examining the effects of individual-level workplace ostracism on members’ voice behavior and the effects of group-level workplace ostracism.

Design/methodology/approach

The authors used samples of 77 groups from a high-technological company.

Findings

Individual-level workplace ostracism is detrimental to group members’ promotive and prohibitive voice behavior, and group members’ belongingness mediates such effect; and group-level workplace ostracism is negatively related to group cohesion. The influence of group members’ perception of ostracism on their voice behavior is contingent on overall level of ostracism.

Originality/value

Despite of a growing body of studies on workplace ostracism “the extent to which an individual perceives that he or she is ignored or excluded by others at workplace”, the effects of workplace ostracism on individual’s voice behavior in group settings have received scant attention.

Keywords

Acknowledgements

This paper is supported by Beijing Jiaotong University Talent Funding Project B15RC00130, Beijing Social Science Funding Project B16HZ00150, and China National Science Funding Project 71532003. The authors equally contribute. Haihua (Jason) Wang is also a PHD candidate at Beijing Transportation University.

Citation

Wu, W., Wang, H.(J). and Lu, L. (2018), "Will my own perception be enough? A multilevel investigation of workplace ostracism on employee voice", Chinese Management Studies, Vol. 12 No. 1, pp. 202-221. https://doi.org/10.1108/CMS-04-2017-0109

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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