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When digitalization meets HRM: developing a HRM value chain model in China

Yixuan Zhao (School of Business, Nanjing University, Nanjing, China)
Guangyuan He (School of Business, Changzhou University, Changzhou, China)
Danxia Wei (School of Business, Changzhou University, Changzhou, China)
Shuming Zhao (School of Business, Nanjing University, Nanjing, China)

Chinese Management Studies

ISSN: 1750-614X

Article publication date: 26 March 2024

125

Abstract

Purpose

The purpose of this study is to explore the mechanism of digitalized transformation in organizations’ human resource management (HRM). This study summarizes three basic factors driving the digital transformation process in China: level of perception, level of application and speed of transformation.

Design/methodology/approach

This study analyzes the strategic transformation process of HRM in Haier, Hisense and Chambroad to explore the human resource digital transformation mechanism in Chinese enterprises.

Findings

The results of this study show that three HR value chain models can be constructed based on how well HRM deals with business: the efficiency-oriented HRM value chain, quasi-business-oriented HRM value chain and business-oriented HRM value chain. The basic factors – level of perception, level of application and speed of transformation – are observed in the entire HRM digital transformation process.

Originality/value

This study provides theoretical and empirical insights for enterprises to explore the value of digital technology in HRM and facilitate the digital transformation of HRM.

Keywords

Acknowledgements

Funding: This research was founded by “National Natural Science Foundation of China” (72072081; 71832007) and “Social Science Foundation of Jiangsu Province” (22GLA006).

Ethics statement: Research Ethics Approval was secured from the Research Ethics Board at each member institution.

Citation

Zhao, Y., He, G., Wei, D. and Zhao, S. (2024), "When digitalization meets HRM: developing a HRM value chain model in China", Chinese Management Studies, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/CMS-07-2023-0317

Publisher

:

Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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