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Managerial openness and employee voice: a moderated mediation model

Yishuai Yin (School of Politics and Public Administration, Soochow University, Suzhou, China)
Jinyun Duan (Department of Psychology, Soochow University, Suzhou, China)
Tingxi Wang (International Business School Suzhou, Xi’an Jiaotong-Liverpool University, Suzhou, China)
Xuhui Jiao (International Business School Suzhou, Xi'an Jiaotong-Liverpool University, Suzhou, China)

Chinese Management Studies

ISSN: 1750-614X

Article publication date: 23 August 2021

Issue publication date: 25 November 2022

462

Abstract

Purpose

Drawing on a costs-benefit analysis perspective, the purpose of this paper is to investigate the relationship between managerial openness and employee voice and its boundary conditions.

Design/methodology/approach

This study collected three waves of data by surveying 326 pairs of employees and their supervisors. The hypotheses were tested by using Hayes’s (2018) SPSS macro application with a bootstrap approach to obtain confidence intervals.

Findings

Managerial openness facilitates employee voice by decreasing perceived voice costs. Felt obligation positively moderates the direct as well as the indirect relationship between perceived voice costs and employee voice.

Originality/value

This study uncovers the alternative mechanism underlying the relationship between managerial openness and employee voice as well as the boundary condition of this relationship.

Keywords

Acknowledgements

This work was supported by the National Natural Science Foundation of China (NSFC) Youth Project [grant number 72002084], and Humanities and Social Science Project of The Ministry of Education of China [grant number 20YJC630194].

Citation

Yin, Y., Duan, J., Wang, T. and Jiao, X. (2022), "Managerial openness and employee voice: a moderated mediation model", Chinese Management Studies, Vol. 16 No. 5, pp. 1066-1080. https://doi.org/10.1108/CMS-11-2020-0487

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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