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A study on blockchain-based marketplace governance platform adoption: a multi-industry perspective

Kumar Saurabh (Indian Institute of Management Shillong, Umsawli, India)
Parijat Upadhyay (Department of Information Systems and Analytics, Indian Institute of Management Shillong, Umsawli, India)
Neelam Rani (Department of Finance and Control, Indian Institute of Management Shillong, Umsawli, India)

Digital Policy, Regulation and Governance

ISSN: 2398-5038

Article publication date: 11 September 2023

Issue publication date: 9 November 2023

319

Abstract

Purpose

Decentralised autonomous organisations (DAOs) are internet-native self-governing enterprises where individual groups, communities, agencies, consumers and providers work together using blockchain-led smart contracts (SCs). This study aims to examine the role of DAO marketplaces in technology-led autonomous organisation design for enterprise technology sourcing industries, with algorithmic trust and governance.

Design/methodology/approach

The authors examined the importance of an enterprise marketplace governance platform for technology sourcing using DAO as a decentralised/democratised business model. A total of 98 DAO products/services are evaluated across 11 industries that envisage DAO as a strategic choice for the governance of decentralised marketplace platforms.

Findings

The research findings validate how a DAO-led enterprise marketplace governance platform can create a cohesive collaboration between consumers (enterprises) and providers (solution vendors) in a disintermediated way. The proposed novel layered solution for an autonomous governance-led enterprise marketplace promises algorithmic trust-led, self-governed tactical alternatives to a strategic plan.

Research limitations/implications

The research targets multiple industry outlooks to understand decentralised autonomous marketplace governance and develop the theoretical foundation for research and extensive corporate suitability.

Practical implications

The research underpinnings boost the entrepreneurs’ ability to realise the practical potential of DAO between multiple parties using SCs and tokenise the entire product and service offerings over immutable ledger technologies.

Originality/value

To the best of the authors’ knowledge, this research is unique and the first of its kind to study the multi-industry role of algorithmic trust and governance in enterprise technology sourcing marketplaces driven by 98 decentralised and consensus-based DAO products across 11 industries.

Keywords

Citation

Saurabh, K., Upadhyay, P. and Rani, N. (2023), "A study on blockchain-based marketplace governance platform adoption: a multi-industry perspective", Digital Policy, Regulation and Governance, Vol. 25 No. 6, pp. 653-692. https://doi.org/10.1108/DPRG-04-2023-0053

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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