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Coming to work with an illness: the role of high-involvement work systems and individual competence on presenteeism

Md Shamirul Islam (Department of Management, Sunway Business School, Sunway University, Bandar Sunway, Malaysia)
Muslim Amin (School of Hospitality and Tourism Management, Muma College of Business, University of South Florida, Tampa, Florida, USA)
Feranita Feranita (School of Management and Marketing, Faculty of Business and Law, Taylor's University, Subang Jaya, Malaysia)
Jonathan Winterton (Leeds University Business School, University of Leeds, Leeds, UK)

Employee Relations

ISSN: 0142-5455

Article publication date: 31 May 2023

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Abstract

Purpose

This paper aims to examine the effect of high-involvement work systems (HIWSs) on completing work and avoiding distraction as two dimensions of presenteeism. It also investigates competence as a mediator of the effect of HIWS on presenteeism.

Design/methodology/approach

Data were collected from 343 Bangladeshi bank employees using an online survey. The partial least squares-structural equation modelling (PLS-SEM) was employed to assess the abovementioned linkages.

Findings

The findings demonstrate HIWS directly avoid distraction but do not significantly impact the completing work dimension of presenteeism. The findings also indicate that competence mediates the effect of HIWS on completing work but not on avoiding distraction.

Originality/value

Drawing on the job demands-resources (JD-R) model, this study empirically demonstrates the contrasting role of HIWS in completing work and avoiding distraction related to presenteeism. It also provides a novel perspective on the unexplored mediating mechanism of competence on the relationship between HIWS and presenteeism and offers new directions for HIWS and presenteeism research.

Keywords

Acknowledgements

This work was prepared using the dataset of the first author's doctoral dissertation and its data came from part of a larger project.

Citation

Islam, M.S., Amin, M., Feranita, F. and Winterton, J. (2023), "Coming to work with an illness: the role of high-involvement work systems and individual competence on presenteeism", Employee Relations, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/ER-10-2022-0491

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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