Erratum

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb024728. When citing the article, please cite: Nessim Hanna, John S. Wagle, (1988), “WHO IS YOUR SATISFIED CUSTOMER?”, Journal of Services Marketing, Vol. 2 Iss: 3, pp. 5 - 13.

Citation

(1989), "Erratum", Journal of Consumer Marketing, Vol. 6 No. 1, pp. 53-61. https://doi.org/10.1108/EUM0000000002540