Lowering the Cost of Interactions: The Great Lakes Higher Education Corporation
Steven O. Kimbrough
(University of Pennsylvania, Department of Decision Sciences/6366 Philadelphia, PA 19104–6366 (U.S.A.))
79
Abstract
Presents a case study of a financial services company socializing in student loans. Positions the study in terms of ′sustainable competitive advantage′, ′strategic necessity′ and ′edge toward the market′ hypotheses. Concludes that information systems played ′an essential but essentially derivative role′ in the success of the enterprise.
Keywords
Citation
Kimbrough, S.O. (1989), "Lowering the Cost of Interactions: The Great Lakes Higher Education Corporation", Office Technology and People, Vol. 5 No. 4, pp. 257-273. https://doi.org/10.1108/EUM0000000003539
Publisher
:MCB UP Ltd
Copyright © 1989, MCB UP Limited