Personalized information clients: short answers to simple questions about “my library” services
Jimmy Ghaphery
(Jimmy Ghaphery is Instructional Technology Librarian, Virginia Commonwealth University, VCU Libraries, Richmond, Virginia, USA. E‐mail: jsghape@vcu.edu)
Martin Kesselman
(Martin Kesselman is Information Services Librarian, Rutgers University, Douglass Library, New Brunswick, New Jersey, USA. E‐mail: Martyk@rci.rutgers.edu)
Sarah Barbara Watstein
(Sarah Barbara Watstein is Director, Academic User Services, Virginia Commonwealth University, VCU Libraries, Richmond, Virginia, USA. E‐mail: Swatstei@vcu.edu)
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Abstract
Recent advancements in technology have inspired libraries to develop creatively customized services, or personalized information clients, allowing users to organize and manage Web sites for their personal interests and needs. One example of this customer orientation is the “my library” service, described in this series of questions and answers.
Keywords
Citation
Ghaphery, J., Kesselman, M. and Barbara Watstein, S. (2001), "Personalized information clients: short answers to simple questions about “my library” services", Reference Services Review, Vol. 29 No. 4, pp. 276-281. https://doi.org/10.1108/EUM0000000006489
Publisher
:MCB UP Ltd
Copyright © 2001, MCB UP Limited