Apprentices find safe haven at luxury hotel: Many forge careers in the hospitality industry

Abstract

Purpose

This study aims to observe how apprentices are helping a UK hotel to attract young people keen to forge their careers in the hospitality business.

Design/methodology/approach

The study outlines the reasons for the hotel’s apprenticeship policy, the form it takes and the results it is obtaining.

Findings

It charts some of the successes, including staff retention and filling vacancies from within.

Practical implications

The study explains how HTP Training manages the recruiting free of charge, from identifying a company’s needs to the successful appointment of the apprentice.

Social implications

The study reveals that the life of one troubled girl has been turned round by her experience as an apprentice in the hotel’s kitchen.

Originality/value

It provides the inside story of the apprenticeship program at a luxury hotel.

Citation

(2014), "Apprentices find safe haven at luxury hotel: Many forge careers in the hospitality industry", Human Resource Management International Digest, Vol. 22 No. 5, pp. 37-38. https://doi.org/10.1108/HRMID-07-2014-0106