Perceived contract violation and job satisfaction: Buffering roles of emotion regulation skills and work-related self-efficacy
International Journal of Organizational Analysis
ISSN: 1934-8835
Article publication date: 18 November 2019
Issue publication date: 2 March 2020
Abstract
Purpose
This paper aims to investigate how employees’ perceptions of psychological contract violation or sense of organizational betrayal, might diminish their job satisfaction, as well as how their access to two critical personal resources – emotion regulation skills and work-related self-efficacy – might buffer this negative relationship.
Design/methodology/approach
Two-wave survey data came from employees of Pakistani-based organizations.
Findings
Perceived contract violation reduces job satisfaction, but the effect is weaker at higher levels of emotion regulation skills and work-related self-efficacy.
Practical implications
For organizations, these results show that the frustrations that come with a sense of organizational betrayal can be contained more easily to the extent that their employees can draw from relevant personal resources.
Originality/value
This investigation provides a more complete understanding of when perceived contract violation will deplete employees’ emotional resources, in the form of feelings of happiness about their job situation. A sense of organizational betrayal is less likely to escalate into reduced job satisfaction when employees can control their negative emotions and feel confident about their work-related competencies.
Keywords
Citation
De Clercq, D., Haq, I.U. and Azeem, M.U. (2020), "Perceived contract violation and job satisfaction: Buffering roles of emotion regulation skills and work-related self-efficacy", International Journal of Organizational Analysis, Vol. 28 No. 2, pp. 383-398. https://doi.org/10.1108/IJOA-07-2019-1837
Publisher
:Emerald Publishing Limited
Copyright © 2019, Emerald Publishing Limited