Employee voice behavior: A moderated mediation analysis of high-performance work system
International Journal of Productivity and Performance Management
ISSN: 1741-0401
Article publication date: 29 April 2021
Issue publication date: 16 August 2022
Abstract
Purpose
The purpose of this study was to investigate the relationship between psychological capital, employee voice behavior and innovative work behavior. The employee voice behavior was studied as a mediator. The study also studied high-performance work system (HPWS) as a moderator between psychological capital and voice behavior.
Design/methodology/approach
The human resource department of organizations was approached for data collection facilitation. The sample consisted of full-time employees at the managerial and supervisory level of India's manufacturing and services organizations. 321 managers and 193 supervisors responded to the questionnaire. Standard questionnaires were used to collect data. Moderated mediation analysis was used to study the relationships among variables.
Findings
Findings indicated significant direct and indirect relationships. The presence of HPWS acted as a catalyst for relationship between psychological capital and employee voice behavior. The moderated mediation analysis findings showed the variation in outcome variable, innovative work behavior, when HPWS was low versus when HPWS was high.
Originality/value
Employee voice behavior has not yet been studied extensively in Indian context. Researcher examined the effect of employee voice behavior under high and low HPWS.
Keywords
Citation
Jha, S. (2022), "Employee voice behavior: A moderated mediation analysis of high-performance work system", International Journal of Productivity and Performance Management, Vol. 71 No. 7, pp. 3100-3117. https://doi.org/10.1108/IJPPM-04-2020-0193
Publisher
:Emerald Publishing Limited
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