Digital transformations and supply chain management: a Lean Six Sigma perspective

Abstract

Purpose

With the advent of technological connectivity and access to massive data, the possibilities of augmenting Lean Six Sigma’s Define-Measure-Analyze-Improve-Control (LSS’s DMAIC) problem-solving approach with advanced technologies are enormous. This paper aims to examine digital transformations (DT) of supply chains from a process improvement angle using the LSS DMAIC approach.

Design/methodology/approach

This paper uses a case study approach. Three exemplary case studies were examined to shed light on how LSS can aid in DT to achieve enterprise-wide improvements and enhance value across the supply chains.

Findings

The paper provides a conceptual framework based on a structured DMAIC problem-solving approach to drive improvements in supply chains. The conceptual framework also provides a systematic approach for big data to be integrated in LSS initiatives to achieve greater supply chain performance.

Originality/value

This paper extends research in LSS supply chains by providing a guidance through a conceptual framework that integrate DT and LSS supply chains to support successful digital transformation and LSS supply chains.

Citation

Tay, H.L. and Loh, H.S. (2022), "Digital transformations and supply chain management: a Lean Six Sigma perspective", Journal of Asia Business Studies, Vol. 16 No. 2, pp. 340-353. https://doi.org/10.1108/JABS-10-2020-0415