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The mediating effect of mindfulness and self-compassion on leaders' communication competence and job satisfaction

Leslie Ramos Salazar (Marketing, Management, and General Business, West Texas A&M University, Canyon, Texas, USA)

Journal of Communication Management

ISSN: 1363-254X

Article publication date: 3 January 2022

Issue publication date: 23 February 2022

1759

Abstract

Purpose

The purpose of this study is to examine the interrelationships between leaders' communication competence, mindfulness, self-compassion and job satisfaction. Barge and Hirokawa's (1989) communication-centered theoretical approach of leadership and Gilbert's (2005) social mentality offered frameworks to examine mindfulness and self-compassion as co-mediators of the relationship between business leaders' communication competence and job satisfaction.

Design/methodology/approach

A cross-sectional online survey was conducted with 219 business leaders in the USA via snowball sampling.

Findings

The results showed that communication competence served as an antecedent of mindfulness and self-compassion. Additionally, self-compassion served as a significant mediator between the positive relationship between communication competence and job satisfaction.

Practical implications

Managers and business leaders may gain insights about the benefit of developing self-compassion and communication competence skills to enhance their job satisfaction via courses, workshops and certifications.

Originality/value

This study is the first to examine the effect of two well-being constructs (self-compassion and mindfulness) on the relationship between leaders' communication competence and job satisfaction.

Keywords

Acknowledgements

This study was funded by the C. R. Anderson Research Fund (CRARF) of the Association of Business Communication (ABC). The funds were used to purchase the incentive and obtain student research support when recruiting for participants.

Citation

Ramos Salazar, L. (2022), "The mediating effect of mindfulness and self-compassion on leaders' communication competence and job satisfaction", Journal of Communication Management, Vol. 26 No. 1, pp. 39-57. https://doi.org/10.1108/JCOM-07-2021-0074

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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