The materiality of organizational identity: a case of Codorníu wineries
Journal of Organizational Change Management
ISSN: 0953-4814
Article publication date: 15 February 2023
Issue publication date: 10 May 2023
Abstract
Purpose
The purpose of this research is to deepen understanding of the materiality in organizational identity (OI) by describing how physical objects support, instantiate and communicate OI over time.
Design/methodology/approach
The research design uses an in-depth case study of Codorníu wineries taking a symbolic interactionism methodological lens. The study examines a set of physical objects preserved from the company's foundation in 1551 to the present day and their associated identity meanings.
Findings
This study uncovered how the company used multiple objects to symbolically represent its identity. Some of these objects were primal artifacts used to legitimize organizational identity since the firm's foundation; others were interpreted as identity markers that worked to instantiate identity and to provide it with greater persistence, while others were created ad hoc to communicate organizational identity to external audiences. Some physical objects were used to differentiate the organization and its products from competitors, while others were used to maintain a temporary and spatial link with the organization's founding origins.
Practical implications
This study describes practical implications on the use of identity materiality to build legitimacy, employee identification, differentiation from competitors and reputation.
Originality/value
The analysis of the meanings associated with material objects shows that identity tangibility has not hindered organizational adaptation and change. Some identity objects gained relevance, while others were reinterpreted or abandoned according to their symbolic value in order to embody organizational identity at a given time. Four trajectories were identified that describe the evolution of physical objects in representing an organization's identity over time.
Keywords
Acknowledgements
The authors would like to thank Esteve Pérez, Núria Vives, Júlia Gómez, Vicenç Segalés, Bruno Colomer and Mariona Masana for having opened the gates of Codorníu wineries and for their generosity in sharing their valuable knowledge about Codorníu identity. The authors also appreciate all comments and suggestions of two anonymous reviewers, which helped to improve the quality of the manuscript.
Citation
Sunyer, A., Hinojosa Recasens, J.D. and Gibb, J. (2023), "The materiality of organizational identity: a case of Codorníu wineries", Journal of Organizational Change Management, Vol. 36 No. 2, pp. 326-345. https://doi.org/10.1108/JOCM-03-2022-0064
Publisher
:Emerald Publishing Limited
Copyright © 2023, Emerald Publishing Limited